Emergency Communications

P.O. Box 4572
Sevierville, TN 37864-4572
865.428.5542 Voice
865.428.0310 Voice
865.429.4911 Fax
Monday - Friday 8:00 am - 4:30 pm
Services Provided: The Sevier County Emergency Communications District is an independent governmental organization that is funded by telephone surcharges to businesses and residents of Sevier County. The funds received by the SCECD are used to obtain emergency services for public service efforts requiring emergency notification of public service personnel. The SCECD is responsible for addressing and mapping all roads and improvements in Sevier County. The SCECD is also responsible for approval of all new street names in the county.
Frequently Asked Questions:
  • Where are you located?  245 Bruce Street.
  • How much do you charge for signing and reviewing subdivision plats?  There is no charge.
  • How much do you charge for assigning an address?  There is no charge. Addresses are assigned to improvements and will not be assigned to vacant property.
  • How do you decide if a road name is acceptable or not?  We prefer unique names of roads to make sure there are no duplications in the county. Duplication is not allowed because of the difficulty of road identification in an emergency situation and the general confusion it creates. To reserve a street name please call Matthew Moneymaker.
  • How many addresses do you assign each year?  It varies from year to year but generally we assign between 1800 to 2200 per year.
  • How many new streets are there each year?  It varies from year to year but generally we have between 80 to 120 new streets per year.
  • When should I call 911?  Only in true emergencies such as house fires, automobile accidents, medical emergencies, burglaries, etc.
  • What is enhanced 911 service?  Enhanced 911 is designed to work with mobile devices and VoIP services and provides the dispatcher with the caller's phone number and location coordinates.
  • What are your guidelines for house numbers?  We recommend that you have your house numbers prominently displayed on your house as well as your mailbox for easy identification in case of emergency. In case there are multiple dwellings please have the correct number on your structure, this makes it easier for emergency personnel to see and identify. Most mailboxes and house numbers should use three-inch reflective numbers or larger. In the case of a long driveway or if your house is not visible from the main road, be sure your numbers are prominently displayed at the end of your driveway. Keep in mind that a house number can save valuable time in locating and providing emergency services to you and your loved ones.
  • Is your information public record?  No, we do not provide personal information to anyone except other governmental agencies.
  • How is information gathered for your database?  We have various sources, i.e. post offices, phone company, landlords, SCECD field personnel, etc., that we use to keep our database current.